Welcome to Make Design, Not War

Thanks for submitting a ticket! We'll do our utmost best to get back to you in a timely manner. We request that you do the following while you wait for us to respond:

1. Turn off any additional, non-theme-recommended plugins that you have running
2. Update your theme to the latest version available on ThemeForest
3. Update WordPress.

In some cases this will patch up problems before we can reply ;)

Until then, check out the FAQ section here to see if your question has already been answered. It's the big green button at the top right of the screen ;)

There's also the full video tutorial library [ http://ow.ly/aI9kW ] and the general support tips guide [ http://ow.ly/aI9iF ].

We generally man the support desk from about 10am - 4pm Pacific time from Monday - Friday. If there are a lot of tickets, it might take a while... just know that we are working hard to get to your ticket!

IMPORTANT: Read our official support policy: [http://makedesign.ticksy.com/faq/268]. It covers what we can and cannot help out with.

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